We ship our products within Germany with DHL.
All prices stated on our website include statutory VAT.
| Shipping Method | Cost |
|---|---|
| DHL Parcel within Germany | €5.99 |
| Shipping from 150 kg | €59.50 |
Shipping costs will be displayed again during the ordering process and clearly shown before the order is completed.
Delivery Time Germany
The delivery time within Germany is usually:
2–4 business days
For handmade products, processing time may be slightly longer in individual cases. Should the delivery time be significantly extended, we will inform you accordingly.
Shipping within the European Union
We also deliver to selected countries within the European Union.
Shipping costs will be displayed at checkout depending on the destination country and the respective order.
The delivery time within the EU is usually:
3–7 business days
Different delivery times may apply for certain countries or special shipping conditions.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation.
If tracking is available for the selected shipping method, you will receive the corresponding tracking information with the shipping confirmation.
Payment Methods
Various secure payment options are available for your order.
We currently accept, among others:
-
Shopify Payments
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Credit Card (Visa, Mastercard, American Express)
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Apple Pay
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Google Pay
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Shop Pay
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PayPal
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Klarna
The actual available payment methods may vary depending on your location, device, order, and other factors.
The available payment methods will be displayed to you during the ordering process.
Payment Security
Payment processing is carried out via secure and established payment service providers.
Your payment data will be processed according to the respective security standards of the payment providers used.
Returns
In the event of a statutory right of withdrawal, the customer bears the direct costs of returning the goods, provided that we have properly informed the customer thereof.
Further information on returns, withdrawal, and complaints can be found on our page:
Returns & Complaints
In the event of a legitimate defect or damage to the goods, your statutory warranty rights remain unaffected. The necessary return costs will be covered by us in these cases.
Personal Pickup
Personal pickup is possible by prior arrangement.
Please contact us in advance at:
XDodo Candles
Hand-poured in Germany
A collection of scented art.