1. Responsible Party
The responsible party for processing personal data on this website is:
XDodo Candles
Etkar-André-Straße 19
04157 Leipzig
Germany
Email: xdodocandles@gmail.com
2. General Information on Data Processing
We take the protection of your personal data seriously.
Personal data refers to information relating to an identified or identifiable person, such as name, address, email address, telephone number, payment information, or order data.
We process personal data exclusively within the framework of applicable data protection regulations, particularly the General Data Protection Regulation (GDPR).
3. Visiting Our Website
When you visit our online shop, technically necessary data is processed, which is required for the provision and security of our website.
This may include, in particular:
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IP address
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Date and time of access
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Browser type and browser version
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Operating system
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Devices used
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Pages accessed
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Referrer URL
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Technical information about the use of our website
The processing is carried out in particular for the technical provision, stability, and security of our online shop.
4. Shopify
Our online shop is operated with Shopify.
Shopify processes personal data on our behalf or within the scope of the services offered by Shopify. This includes, in particular, data that arises in connection with visiting our shop, customer accounts, orders, and checkout.
Shopify provides functions for managing data protection, cookie consents, and customer inquiries. However, we are ourselves responsible for configuring and informing our data processing in accordance with the data protection regulations applicable to our company.
Further information can be found in Shopify's privacy policy.
5. Orders and Customer Account
When you place an order with us, we process the personal data required for its processing.
This may include, in particular:
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First and last name
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Billing and shipping address
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Email address
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Telephone number, if provided
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Order information
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Payment information or payment status
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Delivery and tracking information
The data is processed to process your order, deliver the goods, handle payments, and fulfill legal obligations.
The processing is carried out in particular for the fulfillment of the contract and for the fulfillment of legal obligations.
6. Payment Service Providers
We use various payment service providers for payment processing.
Shopify Payments
We use Shopify Payments for payment processing.
Payment and transaction data may be transmitted and processed by the companies commissioned with payment processing.
PayPal
We offer payment via PayPal.
If PayPal is selected, the data required for payment processing will be transmitted to PayPal.
Further information can be found in PayPal's privacy policy.
Klarna
We also offer payment methods from Klarna.
If you select a Klarna payment method, the data required for payment processing will be transmitted to Klarna.
Depending on the chosen payment method, Klarna may process additional data, in particular for creditworthiness checks and fraud prevention.
Further information can be found in Klarna's privacy policy.
7. Shipping and Delivery
To process and deliver your order, we transmit the data required for shipping to the commissioned shipping company.
This may include, in particular:
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Name
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Delivery address
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Email address, if applicable
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Telephone number, if applicable
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Order and shipping information
The data is processed only to the extent necessary for the execution and delivery of your order.
8. Contact
If you contact us by email, we process the personal data you provide, in particular your email address and the content of your message.
The processing is carried out to process and answer your request and, if applicable, to carry out pre-contractual measures or to fulfill a contract.
Our contact address is:
9. Cookies
Our online shop uses cookies and similar technologies.
Some cookies are technically necessary for the shop to function properly, for example for the shopping cart, checkout, security, and basic shop functions.
Other cookies can be used, for example, for analysis, marketing, or personalization purposes.
Where consent is required for the use of cookies, these technologies will only be used after such consent has been given.
You can manage your cookie settings via the privacy settings offered on our website.
10. Storage Duration
We store personal data only for as long as is necessary for the respective purpose.
In addition, there may be statutory retention obligations, particularly under commercial and tax law provisions.
After the respective retention periods have expired, the data will be deleted, unless there is another legal basis for storage.
11. Your Rights
Subject to the legal requirements, you have the following rights, in particular:
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Right to information about your personal data
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Right to rectification of incorrect data
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Right to erasure
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Right to restriction of processing
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Right to data portability
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Right to object to certain processing operations
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Right to withdraw consent given with effect for the future
To exercise your rights, you can contact us at any time:
12. Right to Complain to a Supervisory Authority
You have the right to complain to a data protection supervisory authority about the processing of your personal data.
For companies based in Saxony, the competent data protection supervisory authority of the Free State of Saxony may be responsible, in particular.
13. Data Security
We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, alteration, or disclosure.
The transmission of sensitive data takes place via suitable security mechanisms.
14. Changes to This Privacy Policy
We reserve the right to adapt this privacy policy if our data processing, our technical systems, or legal requirements change.
The current version will be published on this website.
Status: August 2026
15. Contact for Data Protection
If you have any questions about the processing of your personal data or the exercise of your data protection rights, please contact us at:
XDodo Candles
Etkar-André-Straße 19
04157 Leipzig
Germany